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Back-Orders

Please allow a minimum of four weeks for all back-ordered items.  We are working hard to keep items in stock.  


If you have multiple items in your order, available items will be shipped immediately and back-ordered items will ship as soon as available.  

Exchange & Refund Policy

  

Maui Hunting Safari LLC


Merchandise Returns/Exchange Policy:

If you are unsatisfied with your merchandise purchase, we are happy to refund your money for your purchase (excluding shipping fees) or exchange your product for an in-stock item, providing the return or exchange meet the following criteria listed below: 

Please note:

· Maui Hunting Safari LLC reserves the right to deny credit or exchange if the returned merchandise does not meet the following criteria

· Shipping fees are not refundable 

· Customer is responsible for all return shipping fees 

· Items sold and marked at the time of purchase as “Final Sale”, “Clearance”, “As Is” are non-refundable and is not eligible for Return or Exchange


RETURNS:

· All returns must be postmarked within 30 days of invoice date 

· All merchandise must have original invoice attached

· On the original invoice, please clearly write “RETURN” and the reason for the return next to the line item and include your name and phone number.

· Refunds will be processed to the same method of payment used for purchase, excluding any shipping charges 

· Returned merchandise must be in new/perfect condition, unworn with all Maui Hunting Safari LLC tags attached in their original position

· Merchandise must not have any dust, lint, pet dander or other debris and be free of odors


EXCHANGES:

· All exchanges must be postmarked within 30 days of invoice date 

· If you are requesting an exchange, please verify via the Maui Hunting Safari LLC website that your exchange item is in stock

· All merchandise must have original invoice attached

· On the original invoice, please clearly write “EXCHANGE” and the reason for the exchange next to the line item 

· Clearly indicate the item you are exchanging to

· For all U. S. exchanges, please include a check or money order (in US Funds, made payable to Maui Hunting Safari LLC) for $6.00 for return shipping for each item

· Returned merchandise must be in new/perfect condition, unworn with all Maui Hunting Safari LLC tags attached in their original position

· Merchandise must not have any dust, lint, pet dander or other debris and be free of odors

· If you are exchanging your merchandise for an item of lesser value, we will automatically refund the difference to you in the same form of payment used for the original purchase

· If you are exchanging your merchandise for an item of greater value, please include your preferred US phone number so we may contact you for additional payment information. 


RETURN/EXCHANGE ADDRESS:

Please send all merchandise for Return or Exchange via USPS Priority Mail so that the item(s) are traceable and send to:

Maui Hunting Safari LLC

PO Box 1739

Makawao, HI 96768

Please note that UPS and FedEx do not deliver to PO Boxes


DAMAGED, DEFECTIVE OR INCORRECT ITEMS:

If the merchandise you received is damaged, defective or incorrect, please keep all boxes, envelopes, invoices and packing materials and contact our office immediately at (808) 573-8426.


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Maui Hunting Safari LLC

PO Box 1739, Makawao, Hawaii, USA

(808) 573-8426